KENX - Privacy Policy
Last Updated: 8/01/2025
1. Introduction
SB Innovations LLC, operating as Kenx USA ("Kenx," "we," "us" or "our"), operates the website kenxusa.com and sells technology accessories and industrial wipes. Our principal office is located at 1001 E Owassa Rd Apt 28, Edinburg, TX 78542, United States, and our warehouse operates from 94 Clark St, Dover, NJ 07801, United States. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website, make a purchase or otherwise interact with us.
2. Information We Collect
We collect and process the following categories of personal information:
- Identification data (such as your name, shipping and billing address, phone number and email address).
- Payment information (such as card details) necessary to complete your transactions.
- Product preference and purchase history to personalize your shopping experience and future marketing.
- Technical data, including IP address, browser type, device information and usage statistics, collected through cookies and similar tracking technologies, including Google Analytics.
We do not knowingly collect personal information from children under the age of 13, and our products are not targeted to minors.
3. How We Collect Information
We collect your information when you:
- Place an order or create an account on our website.
- Subscribe to our newsletters or marketing communications.
- Contact us through forms, email or by phone.
- Browse our website, where cookies and analytics tools automatically collect technical data about your visit.
4. Use of Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders, including payment processing, shipping and customer service.
- To communicate with you about your purchases, returns or inquiries.
- To personalize your experience by recommending products based on your preferences and purchase history.
- To send promotional emails and offers, if you have consented to receive them.
- To analyse website usage and improve our services, products and marketing efforts.
We rely on contractual necessity to process orders, your consent for marketing communications, and our legitimate interests in operating and improving our business and services.
5. Sharing of Information
We may share your information with third parties as follows:
- Payment processors to securely complete your purchases.
- Shipping carriers and logistics providers to deliver your orders.
- Service providers who assist with analytics (including Google Analytics), marketing and website hosting.
- As required by law, such as to comply with a subpoena or similar legal process.
We do not sell your sensitive or biometric personal information. If we ever intend to do so, we will provide a clear notice as required by applicable laws.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enable essential functionality, remember your preferences and analyse traffic. Google Analytics cookies help us understand how visitors use our site so we can improve it. You can manage your cookie preferences through your browser settings or our cookie banner.
7. Your Rights
Depending on your state or local laws, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of certain data processing activities, including targeted marketing.
- Withdraw consent at any time if we rely on consent to process your data.
To exercise these rights, please contact us at privacy@kenxusa.com or use the links and forms provided on our website.
8. Data Security and Retention
We implement appropriate technical and organisational security measures to protect your personal information, including encryption, firewalls and access controls. We retain your information only for as long as necessary to fulfil the purposes described above and to comply with legal and regulatory obligations.
9. Data Transfers
We operate and store information in the United States. At this time, we do not transfer personal information outside of the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updated policy on this page with an updated effective date. Your continued use of our website after an update constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@kenxusa.com / sales@kenxusa.com
Phone: +1 (956) 561-6608
Mail: SB Innovations LLC – Kenx USA, 1001 E Owassa Rd Apt 28, Edinburg, TX 78542, United States
Last updated: August 1, 2025